Return to Customer Service Index
Pricing and Billing
Do I have to pay sales tax?
  Sales Tax is charged according to applicable state and local tax laws.   At the time of purchase, you will be provided an “estimated taxes” amount. After purchase, but before processing your order, we verify that the taxes estimated are correct. This check is completed by a 3rd-party tax service. The customer will be charged lower or no more than the estimated amount.
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact our Customer Service Team for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site to print your receipt/invoice.
When will my credit card be charged?
  Your credit card will be charged prior to delivery of your purchase. For Blast Software orders, your credit card will not be charged until the signed license agreement is returned to Customer Service.